Photo: Joan Marcus Jersey Boys

Frequently Asked Questions

Ticketing Information

JERSEY BOYS New York is scheduled to resume performances on November 15, 2021.

Telecharge has communicated with all ticket holders about canceled performances. Depending on the show, Telecharge customers were either refunded automatically or given the option to exchange for another performance.

If you bought tickets for any canceled performance at the box office with a credit card, your tickets have been refunded. If you bought at a box office with cash, please visit the box office for a refund when it reopens. You may also mail in your tickets for a refund to Telecharge PO Box 998, Times Square Station, New York, NY 10108-0998. Be sure to snap a photo of your tickets for your records before mailing them.

If you purchased your tickets from the official box office for any performance between November 15, 2021 and January 17, 2022, you can either refund or exchange your tickets into any other date until two hours before the performance. If you purchased your tickets from another source, please contact them for more information.

JERSEY BOYS may offer a limited number of $30 general rush tickets for each performance. These tickets are available for day of purchase at New World Stages (340 W 50th St) when the Box Office opens. Limit of two tickets per customer. Tickets are non-transferable, subject to availability and may be partial view. Cash only.

The New World Stages Box Office is currently open Monday-Saturday from 10:00 AM to 6:00 PM.

Theatre Information

JERSEY BOYS is playing at New World Stages, 340 West 50th Street between 8th and 9th Avenues.

Parking is conveniently located on 49th and 50th Streets, as well as in many neighborhood lots.

C, E: 50th St Station (West 50th Street and 8th Avenue)

1: 50th St Station (West 50th Street and Broadway)

N, Q, R: 49th St Station (West 49th Street and 7th Avenue)

B, D, F, M:  47-50 Sts/Rockefeller Ctr Station (West 50th Street and 6th Avenue)

New World Stages has an elevator available at street level. Inside Stage 1, there are wheelchair and companion seat locations in both the Orchestra and Mezzanine. There are no steps in the Orchestra. Please note, there are steps between the rows in the Mezzanine. There are also Orchestra and Mezzanine aisle seats with folding armrests available.

Wheelchair accessible restrooms are located on both the Orchestra and Mezzanine levels. An accessible water fountain is also available.

An assistive listening system is available, no advance reservations required. Loop technology is also available at this theatre.

To purchase Access Tickets:

  1. Call Telecharge Access Services at (212) 239-6222 or (800) 872-8997; TDD/TYY: (212) 239-2820 or (888) 889-8587.
  2. Buy online at Specifically, to order wheelchair locations select the “Find Tickets” button and click “Wheelchair & Transfer Arm Seating.”
  3. In person at the box office.

The venue opens 30 minutes prior to curtain.

Show Information

JERSEY BOYS is 2 hours and 30 minutes long, including one 15 minute intermission.

JERSEY BOYS may be in appropriate for children ages 12 and under. Contains strong language. For more information about the language in JERSEY BOYS, click here.

Flashing strobe lights, loud gunfire, theatrical haze, herbal cigarette smoke and authentic, profane Jersey vocabulary are special effects used in this production.

Contact Us:

Dodger Properties LLC:

311 West 43rd Street, 6th Floor
New York, NY 10036


See our privacy policy.


Effective Date: July 1, 2021

Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used.


This Privacy Policy applies to all information collected or submitted on the JERSEY BOYS NEW YORK website. On some pages, you can register to receive materials via the Internet. The types of personal information collected on these pages may include the following: Name and Email Address.


When you register for the JERSEY BOYS NEW YORK mailing list to receive updates, we use the information you provide about yourself only to complete that request. We do not share this information with outside parties except to the extent necessary to complete that request or if you select to receive information from a partner. We use return email addresses to answer the email we receive. Unless the same email addresses have been used to register for the JERSEY BOYS NEW YORK mailing list, such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.


A cookie is a small piece of information sent by a website or its service provider that is saved on your hard drive by your computer's browser. Almost all websites utilize cookies to one extent or another. The JERSEY BOYS NEW YORK website uses its cookies along with various ad retargeting and tracking. Users receive cookies from these partners when they visit and/or when they visit one of partner advertisers' websites. Partners only collect information for the use of serving retargeted ads, advertising purposes and custom audiences. Any partner found in violation of this policy will immediately be removed. Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the those described in this Privacy Policy.


The Google Analytics tracking code used on this site allows JERSEY BOYS NEW YORK to track Google Analytics Demographics and Interest Reporting. This data allows a better understanding of who our users are and how converting and non-converting users differ. These demographic and interest categories are also used to target ads on the Google Display Network. Using Ads Settings (, users can opt-out of Google Analytics for Display Advertising and customize their Google Display Network ad settings.


To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we put in place reasonably appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Should you elect to register for the JERSEY BOYS NEW YORK mailing list, your email address will be stored within a third-party communication system – Emma. Though Emma's servers are located in the United States of America. Emma has stated that it is committed to achieving compliance with the European Union's General Data Protection Regulation (GDPR), which requires that all data subjects be notified within 72 hours of discovery of a data breach.


This Privacy Policy is effective as of the date set forth above. We reserve the right to amend this Privacy Policy at any time, so please review it frequently. If our information practices change, we will post an updated Privacy Policy here. You can tell if the Privacy Policy has changed by checking the revision date that appears on this Privacy Policy. Any such change will be effective immediately upon posting, and your continued use of the JERSEY BOYS NEW YORK website or provision of information to us signifies your acceptance of any such change. Use of information that we gather is subject to the Privacy Policy in effect at the time of use.


Should you have other questions or concerns about this Privacy Policy, please send us an email us at